General Policies
For help with understanding policies before contacting or booking please read below. For further questions email us at [email protected] or call us at 540-798-8901.
How do I check availability?
There are several ways that you can quickly contact Makeup by Ravishing regarding services, availability and pricing:
- The most recommended option is to use our "Contact Form" on the final page of our website
- You can email us directly at [email protected]
- You can contact Amanda via text or phone call at 540-798-8901
- We also respond to messages on Instagram and Facebook however it is not as quick as email, phone or contact form
What information is needed to help with pricing quotes and how are prices calculated?
Makeup by Ravishing makes every effort to be available for our brides across many walks of budgets and party sizes. It is important to us that if you want our artistry on your day that we find a way to make this work for you and your bridal party or family. When contacting us several factors help to determine initial quotes for services:
- Location of the wedding venue or where the bride and/or bridal party and others will be getting ready
- Arrival time of the makeup artist to begin services and if overnight lodging may be required (in rare cases). If a start time before 8am is needed there will be an additional cost added to your overall service package quote.
- The total number of people needing services in the party. This is one of the major factors in the total cost of services as Makeup by Ravishing sets our prices by total number of people requiring services and location of the wedding. Any wedding outside of the general Roanoke area requires a minimum of $250 in services (not including travel fee) to come onsite. To come onsite in the Roanoke area a minimum of $125 (not including travel fee) is required.
- All initial pricing is subject to change up to 12 weeks before an event (or 3 months) excluding an uncontrollable event that Makeup by Ravishing approves to adjust the pricing of the party to. This helps to ensure that our services, travel costs and product costs are covered and that time blocked out for your party does not effect our ability to book other wedding parties. Pricing does change per person if a party goes down in size at any point after a deposit is paid.
Is gratuity included in charges?
Gratuity is not included in parties less than four people. Any party of four or more people will have a 20% gratuity included automatically into the final invoice sent for deposit. While gratuity is not included it is greatly appreciated when given!
What are the payment methods accepted?
Makeup by Ravishing accepts several methods for payment of services including cash, Venmo, Paypal, Zelle and CashApp. Each aspect including deposits, payments and final payment can be made using these methods and will be updated on your invoice for your records.
What is the standard deposit for services and when is the final payment due?
Our standard deposits can vary however all are non-refundable, this ensures that your date and time frame are locked in and that we can prepare to take care of your needs. Most deposits range between $100-$150.00 depending on the overall invoice amount/party size (the larger the party the higher the deposit. This deposit does go towards your total amount due for services on your day. Deposits are also needed for other events such as school dances, head shot photos and special events.
Final payment is due the day before service in most cases . This takes care of your bill and causes less stress for you on your wedding day or event. We do not accept multiple payments from each member of the party unless prearranged in advance as it can cause a disruption to the day. We ask that the primary person booking the event/wedding handles collection of funds for the invoiced amount.
Final payment is due the day before service in most cases . This takes care of your bill and causes less stress for you on your wedding day or event. We do not accept multiple payments from each member of the party unless prearranged in advance as it can cause a disruption to the day. We ask that the primary person booking the event/wedding handles collection of funds for the invoiced amount.
Are prices negotiable?
While we work to accommodate each bride and their budgets our prices are set based on many aspects included rising cost associated with travel, advertising, insurance, quality products, time and labor. It is important that we maintain a consistent cost for our brides and their parties to maintain consistency in our services.
Makeup by Ravishing is happy to accommodate payment plans for bills that allows our clients to pay towards services over a period of time if they would like! Please don't hesitate to ask about this option!
Makeup by Ravishing is happy to accommodate payment plans for bills that allows our clients to pay towards services over a period of time if they would like! Please don't hesitate to ask about this option!
What if I have to cancel?
Makeup by Ravishing sets our entire availability off of bookings, we generally (depending on location of weddings and party size) accommodation no more than 2 weddings a day. This means that if a client cancels close to the day our business is majorly and financially impacted. For this reason any event canceled less than 60 days from the booked date will be subject to 50% of the total invoiced amount. Events cancelled with 45 days notice are subject to 75% and events cancelled with 30 days notice or less are subject to paying the entirety of the invoiced amount. Makeup by Ravishing reserves the right to pursue unpaid invoices should a client refuse.
Do you offer trial runs?
Yes! We absolutely love doing trials for our clients! We do recommend trials however they are not required for booking (our out of the area brides we know this can be difficult). Trials are a separate charge based on location of the appointment and generally last one hour. Anything requiring more than one hour would result in a higher charge fee.
Makeup by Ravishing often uses trials in correlation with your engagement, wedding announcement or bridal portrait sessions if the date can be worked with the availability of everyone involved!
Makeup by Ravishing often uses trials in correlation with your engagement, wedding announcement or bridal portrait sessions if the date can be worked with the availability of everyone involved!